K7 is the home of South African fashion - crafted for every identity, mood, and moment. Each of our collections is designed to help you express your personal style with confidence.

Simply enter the name of a brand or collection in the search bar to explore what’s available.

Need help choosing? Here’s a quick guide to our signature collections:

• K7ORIGINALS & K7 Signature Collection– Made for weekends, social scenes, and standout street style.
• Klevas/Klevas Premium – Sophisticated staples for polished workwear and Monday motivation as well as bold, Mzansi-inspired fashion with flair. Pansula energy. Proudly local.
• K-Star Look like a trendsetter without luxury price tags. Designed to deliver impact, not inflate costs. Wear it to exclusive events, gallery openings, rooftop parties- or just turning heads on the street.

Rooted in tradition since 1968, our clothing is crafted with care - knitting, dyeing, cutting, attaching, embroidery, and assembling. Every step is a nod to heritage and craftsmanship.

We believe in premium quality at a fair price, fashion that looks and feels good, without breaking the bank. That’s the K7 way.

#k7originals #K7Style #K7Life #MzansiStyle

Click on the My Account tab on the Home page or click login on the ‘proceed to checkout page’. You will then be directed to your account details. Scroll down to find your account information. You’ll be able to edit your ‘contact information’, then change your details as needed, followed by clicking on the ‘continue to shipping’ button to ensure your details are changed.

You'll also be able to track your order history and get access to exclusive discounts once logged in. 

At KStar7, we offer secure and convenient payment options:

• Credit & Debit Cards
  We accept Visa and MasterCard. All transactions are processed using 3D-Secure authentication, meaning your payment is verified directly with your bank through a secure link.
  🔒 We never store or access your card details.
  Note: Credit card payments apply to all K7 ONLINE Deals orders.
• All card payments are processed within your bank's secure environment.
• Our 3D-Secure system adds an extra layer of protection, verifying your identity before completing any transaction.
• Your card information stays private and is never shared with K7 ONLINE or any third party.

If your card isn’t accepted:

1. Double-check your card details.
2. Contact your bank to ensure there are no issues on their end.
3. Still need help? Our Customer Care team is here to assist, and we’ll escalate any technical issues to our IT department immediately.

Once you’ve placed an order successfully, here’s what happens:

• You’ll receive an email confirmation shortly after your order is placed.
• Once processed, an invoice will be emailed for your records.
• Then, just sit tight—your K7 delivery is on the way!

Didn’t get a confirmation email? Contact us at customercare@k7online.co.za, and we’ll sort it out right away.

Delivery Options:

Choose our Standard Delivery with delivery times of within 7 working days for main city centres and within 8 working days for outlying areas. All orders above R499 qualify for free Standard Delivery.

Delivery Timeframes:

For Standard Delivery, expect your order within 7 working days for main city centres and within 10 working days for outlying areas. Our dedicated drivers operate during office hours, Monday to Friday, from 8 am to 5 pm. While we strive to meet promised delivery times, unforeseen circumstances may affect this. Please note that we cannot guarantee delivery within the specified time frame.

Office Address Delivery:

Certainly, we can deliver your parcel to an office address. Ensure you provide the address along with your full name during checkout.

Non-Arrival of Items:

If your items haven't arrived within our delivery policy's timeframe of 7–14 working days, contact our exceptional Customer Care team. Track your order using the provided tracking ID, and if concerns persist, don't hesitate to reach out to Customer Service. You will receive an email confirmation once your order is dispatched, along with a tracking number to monitor its progress.

Unavailability During Delivery:

Deliveries occur Monday to Friday, between 8 am and 5 pm. If you won't be available during these times, contact our helpful Customer Care team. They can liaise with our courier partners to assist you. Upon dispatch, you'll receive an email confirming your package's journey.

Tracking your order is simple:Just click the link below and enter your order number:Track My Order

Tracking Your Order

• Simply log into your account at www.kstar7.co.za and head to the My Account section to view your order status.
• Prefer a helping hand? Our friendly Customer Care team is always here to assist.

Undelivered Items

• Haven’t received your order yet? Don’t stress — we’ve got you!
• Use your order number to track your delivery online, or reach out to our team for speedy assistance.
• We’ll do everything we can to ensure your order gets to you as quickly as possible.

For any questions, concerns, or updates, feel free to contact our Customer Care team — we’re always happy to help.

Thanks for shopping with KStar7!

We’re here to help and we value your feedback.
If your experience wasn’t what you expected, please let us know so we can make it right.

📧 Email: customercare@k7online.co.za

Our team aims to respond within 4 hours during working hours. While we try our best, response times may vary - but rest assured, we’ll get back to you as soon as possible.

We accept returns within 14 days of your order delivery date. Here’s how to get started:

• Email us at customercare@k7online.co.za
• Include your order number and the item(s) you'd like to return
• Let us know why you're returning the item (just a quick note is fine)

Our team aims to respond within 4 hours—although during busy times, it may take a bit longer.

Defective Items

We take pride in the quality of every K7 product. If you receive a defective item:

• Contact our Customer Care team at (011) 857 3018
• Or email us at customercare@k7online.co.za

We’ll help you resolve the issue quickly and fairly.

Returns Policy

For full details on return conditions, exchanges, and processing times, please visit the Returns Policy section.

Need Help with Your Order?

Whether you’re having trouble checking out or need help navigating the site, we’re here for you. Reach out to us via:

• Live Chat (bottom right-hand corner of our site)
• Email: customercare@k7online.co.za

Phone: (011) 857 3018

We believe everyone is an influencer! Join our #k7originals movement by posting your K7 look on social media and tagging us @K7ORIGINALS. Stand a chance to win merchandise, model opportunities, vouchers, and other cool prizes. For business proposals or inquiries about becoming a brand ambassador, email us at customercare@k7online.co.za or contact us on social media.

Not feeling the emails? No problem.

• Simply click the ‘Unsubscribe’ link found at the bottom of any KStar7 newsletter.
• Once clicked, you'll be removed from our mailing list and won’t receive future updates.

(But we’ll miss you!)

Follow us for fresh drops, styling inspo & more:

📱 Facebook: @K7ORIGINALS

📸 Instagram: @k7originals